As Vice President of Technical Services for O’Connell Electric Company, Joe has dedicated 35 years of his career to the electrical construction industry, progressing from apprentice, journeyman, foreman, division manager, to vice president where he now overseas operations for testing, commissioning, engineering, service, and maintenance. Joe’s achievements include multiple industry awards, notably a Double Platinum Award for business growth and client retention from TEGG Corporation, along with three consecutive TEGG Contractor of The Year awards.
Joe Leggo
O'Connell Electric Company
Session Info:
Dates & Times
Immediately after a successful service call or maintenance activity, a customer may be gushing with delight on how an electrician solved a problem—or simply made a great impression. Days later, after getting re-engaged in the normal course of their work, customers might not recall the name of the service organization that they rated so heroic the previous week. Our panelists conduct their service & maintenance business knowing never to lose touch with a customer who somehow has managed to find them. They will reveal simple and affordable (in some cases “zero-cost) ways to be remembered.
Moderated by Fred Sargent.
Immediately after a successful service call or maintenance activity, a customer may be gushing with delight on how an electrician solved a problem—or simply made a great impression. Days later, after getting re-engaged in the normal course of their work, customers might not recall the name of the service organization that they rated so heroic the previous week. Our panelists conduct their service & maintenance business knowing never to lose touch with a customer who somehow has managed to find them. They will reveal simple and affordable (in some cases “zero-cost) ways to be remembered.
Moderated by Fred Sargent.