Description

In the competitive world of business more emphasis is placed on developing personal business relationships than ever before. A leader who cannot cultivate connection with colleagues, referral sources or clients/customers will lose an opportunity for success. Leave this session with the ability to strike up conversations, develop rapport building skills, overcome communication barriers and awkward situations as well as how to exit conversations with grace. Learn research-proven techniques to feel more at ease at receptions, networking events, conventions and other work-related functions.

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Speaker

• Debra Fine

  Debra Fine is the author of bestselling book The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills—and Leave a Positive Impression(Hachette) Her book is translated and published in two dozen countries across the globe. A 25+ year member of the National Speakers Association, Fine presents keynotes and training programs to hundreds of audiences around the world that include Google, NASA, Engineering Safety Association, Alaska Forum on the Environment and PCL Construction. Fine’s recent media appearances include The Today Show, the Early Show, NPR Morning Edition, Fox Business News and CNN.