Life After the Paycheck: Emotional Challenges and Opportunities in Retirement

As contractors and employees, we train for many things. How to motivate, how to handle business finances, how to be more efficient and productive. The one thing we don’t do a good job of is training for retirement.

This class will provide some insight into how to plan and look forward to a healthy, productive life beyond work. Anyone of any age should attend since developing the right habits for retirement starts years before that glorious day when we can truly enjoy the fruits of our labor.

Service is Only as Good as the Customer Remembers It

Immediately after a successful service call or maintenance activity, a customer may be gushing with delight on how an electrician solved a problem—or simply made a great impression. Days later, after getting re-engaged in the normal course of their work, customers might not recall the name of the service organization that they rated so heroic the previous week. Our panelists conduct their service & maintenance business knowing never to lose touch with a customer who somehow has managed to find them. They will reveal simple and affordable (in some cases “zero-cost) ways to be remembered.

Moderated by Fred Sargent.

The Power of Positive Labor Relations with IBEW Business Managers

From East Coast to West Coast, one of the most important relationships in the industry is the one between NECA and IBEW. There are many positive examples of productive labor relations throughout the country and it’s important that we continue to share these experiences and best practices at every opportunity. Come hear from three major city Business Managers about their positive relationships with NECA and its contractors.

Moderated by Ian Andrews.